Help Desk
1. Log on:
http://www.brooklinema.gov/HelpDesk/
Please use only your full Brookline email for log in.
*If this is your first time logging in, you will need to enter your last name and Submit.
http://www.brooklinema.gov/HelpDesk/
Please use only your full Brookline email for log in.
*If this is your first time logging in, you will need to enter your last name and Submit.
2. Enter Your Contact Information:
Complete and/or verify auto-fill of all required information and submit.
*This information will be saved for your next login once you have submitted a work order.
Complete and/or verify auto-fill of all required information and submit.
*This information will be saved for your next login once you have submitted a work order.
3. *Submit a Work Order Form:
Complete Steps 1-7 with all required information.
*Select “Yes, remember my area entries for my next new request entry.”
*Please describe the problem with as many details as possible, including what you may have done to troubleshoot.
IMPORTANT: Submittal Password is always password. Please do not change.
Complete Steps 1-7 with all required information.
*Select “Yes, remember my area entries for my next new request entry.”
*Please describe the problem with as many details as possible, including what you may have done to troubleshoot.
IMPORTANT: Submittal Password is always password. Please do not change.
My Requests Tab:
Check the status of your work orders or edit a work order.
Check the status of your work orders or edit a work order.
For assistance that cannot be submitted online, please call the Help Desk at 617.879.4357.